Privacy Policy

Last updated: June 11, 2026

Hang Dallas operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, our community of artists, collectors, and curious-minded people, with a place to discover, buy, and learn about art (the "Services"). Hang Dallas is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, attend our events, become a member, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
• Account information including your username, password, preferences, and settings.
• Subscription and membership information including your membership tier, billing frequency, renewal dates, and history of member benefits accessed.
• Transaction information including the items you view, put in your cart, or purchase, return, exchange, or cancel, and your past transactions.
• Event information including RSVPs, event attendance, and any preferences or accommodations you share with us related to events.
• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry, posting in our community channels, or attending member-only sessions.
• Artist Service information if you are a member artist using our business services, including pricing decisions, social media account access (where you authorize it), sales records of work you sell through Hang Dallas, and content you submit for promotion.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
• Image and likeness including photographs or video recordings taken at Hang Dallas events that may include your image. See "Events and Photography" below for details.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you including when you create an account, become a member, RSVP to or attend an event, communicate with us, or otherwise provide us with your personal information.
• Automatically through the Services including from your device when you use our Services or visit our website, and through the use of cookies and similar technologies.
• From our service providers including Shopify, our subscription billing partner, our email service provider, and other vendors we engage to provide functionality on our behalf.
• From our community platforms such as Slack, where you may post information that becomes available to us and other members.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including processing payments, fulfilling orders, sending notifications related to your account or memberships, managing your membership benefits, organizing and running events, and creating a customized experience for you. This includes using your personal information to better tailor and improve the Services.
• Membership Billing. We use your payment information to process recurring subscription charges for your membership and to handle cancellations, renewals, and refunds.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send you event announcements, newsletters, and related communications by email or text message, and to show you online advertisements for our events, programs, or services. You can opt out of marketing communications at any time using the unsubscribe link in any marketing email.
• Event Promotion. We may use photos and recordings from Hang Dallas events on our website, social media, and other marketing materials to promote future events. See "Events and Photography" below for your rights and options.
• Artist Services. If you are a member artist who has engaged our business services, we use your information to manage the services you have requested, including social media management, sales facilitation, business strategy sessions, and the promotion of your work.
• Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect and prevent fraud, and secure our Services.
• Communicating with You. We use your personal information to provide you with customer support, respond to your inquiries, and maintain our relationship with you as a member, customer, or community participant.
• Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, and to enforce our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With Shopify and our subscription billing provider for payment processing, account management, and other essential e-commerce and subscription functions.
• With vendors and service providers who perform services on our behalf, including email service providers, IT and cloud storage providers, payment processors, event management tools, social media management platforms, and analytics providers.
• With our community platform provider (currently Slack) for the purpose of operating the member community channel.
• With business and marketing partners to provide marketing services and advertise to you. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements. You can exercise your rights to opt out of those uses at https://hangdallas.com/pages/data-sharing-opt-out.
• When you direct, request us, or otherwise consent to our disclosure of certain information to third parties, such as through your use of social media widgets or login integrations.
• In connection with a business transaction such as a merger or sale of assets, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Subscription Billing and Membership Data

Hang Dallas offers memberships ("Regular Hangs" and any future tiers) that are billed on a recurring basis. When you sign up for a membership:

• Your payment information is processed and stored by our subscription billing partner. We do not directly store your full payment card information.
• Your membership status is tracked in our systems for the purpose of providing member benefits, sending renewal reminders, and processing cancellations.
• After you cancel a membership, we retain your account and billing history for a period required by tax, accounting, and legal obligations (typically seven years for financial records), even if you no longer have an active membership.

You can manage, cancel, or update your membership at any time through your Hang Dallas account or by contacting us at the email below. See our Cancellation Policy for full details.

Events and Photography

Hang Dallas hosts in-person and online events including pop-up shows, lectures, member gatherings, and workshops. When you attend a Hang Dallas event:

• We may collect your name and contact information through RSVP forms for the purpose of managing attendance, sending reminders, and following up about future events.
• Events may be photographed or video recorded. Images and recordings may include your likeness and may be used by Hang Dallas for promotional purposes, including but not limited to our website, social media accounts, marketing materials, and future event announcements.
• You may opt out of being photographed. Please notify us in writing before the event (at jorge@hangdallas.com) or speak with a Hang Dallas representative on-site. We will use reasonable efforts to honor opt-out requests.
• If you are pictured in an event photo or recording and would like it removed from our marketing materials, please contact us and we will make reasonable efforts to remove it within a reasonable timeframe.

Community Channels

Members of Hang Dallas have access to a private community channel (currently hosted on Slack). When you join the community channel:

• The community platform provider has its own privacy policy that applies to your activity on that platform. We recommend reviewing it.
• Information you share in the community channel (messages, profile information, posted content) is visible to other members and to Hang Dallas administrators.
• We may use community channel content to inform our programming and member experience, but we do not share private messages outside the channel except as required by law or as necessary to operate the community.
• When your membership ends, your access to the community channel ends, but content you previously posted may remain visible in the channel's history.

Artist Services

If you are a member artist who engages Hang Dallas for business services (including but not limited to social media management, sales facilitation, business strategy sessions, or featured artist promotion):

• We collect additional information needed to perform those services, which may include access credentials for social media accounts you authorize us to manage, pricing decisions for your work, sales records, and biographical and professional information for promotion.
• We treat artist business information as confidential and use it only for the purpose of providing the services you have requested.
• We may need to share certain artist information with third parties to perform services (for example, sharing your work with potential collectors, or accessing your authorized social media platforms). We do this only as necessary to perform the services.
• If you cancel your membership or terminate Hang Dallas services, we will return or delete artist-specific information upon request, subject to our legal record-keeping obligations.

A separate Artist Services Agreement may apply to specific artist engagements and will control over this Privacy Policy with respect to data handling specific to those services.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy at https://www.shopify.com/legal/privacy/app-users. Depending on where you live, you may exercise certain rights with respect to your personal information at https://privacy.shopify.com/en.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide you with Services, comply with legal obligations (including tax, accounting, and financial record-keeping requirements), resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know. You may have a right to request access to personal information that we hold about you.
• Right to Delete. You may have a right to request that we delete personal information we maintain about you.
• Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Right to Opt Out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising," as defined in applicable privacy laws. You can exercise your rights to opt out of those uses at https://hangdallas.com/pages/data-sharing-opt-out. If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt-out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
• Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account, your membership status, or your transactions.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Texas Residents

If you are a Texas resident, you may have additional rights under the Texas Data Privacy and Security Act and other applicable Texas privacy laws, which may include the rights described above. To exercise these rights, contact us using the contact details below.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or to lodge your complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, reach us through our contact page: https://hangdallas.com/pages/contact